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This site shows the current status of ProtonMail and ProtonVPN services.

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All systems are operational

Past Incidents

Friday 10th May 2019

Accounts temporarily unavailable

Some user accounts are currently unavailable due to a back-end issue. Our engineering team is currently checking into the issue and will update as soon as we have more information.

Monday 29th April 2019

ProtonVPN Russian servers shut down for maintenance

Today, starting at 8:00 UTC the ProtonVPN Russian servers will be shut down for up to 48 hours to perform some necessary maintenance operations. Service on the Russian servers will resume as soon as the scheduled maintenance is over. Other servers will not be affected.

We apologize for the inconvenience and we thank you for your understanding.

If you have questions or encounter issues with the other ProtonVPN servers, please don't hesitate to contact us at protonvpn.com/support-form

Regards, The ProtonVPN Team

Wednesday 20th February 2019

VPN Service ProtonVPN Korean server shut down for maintenance

The ProtonVPN Korean server will be shut down for a couple of days to perform a hardware intervention. Service on the Korean server will resume as soon as the scheduled maintenance is over. Other servers should not be affected.

We apologize for the inconvenience and we thank you for your understanding.

If you have questions or encounter issues with the other ProtonVPN servers, please don't hesitate to contact us at protonvpn.com/support-form

Regards, The ProtonVPN Team

Tuesday 19th February 2019

VPN Service ProtonVPN Servers Update

To ensure an optimal security level for our users, we are performing a reboot campaign on our ProtonVPN servers. Servers will reboot one by one with downtime of approximately 2 minutes/ server. This means users will be gradually disconnected from the respective server. Maintenance will end on Wednesday, February 20th, 7 am UTC.

There should be no issues with reconnecting after the reboot. However, if you're encountering issues reconnecting to the desired server, please contact us at https://protonvpn.com/support-form

We apologize for the inconvenience and we thank you for your understanding. The ProtonVPN Team