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This site shows the current status of ProtonMail and ProtonVPN services.

For more additional information, follow us on Twitter: @ProtonMail & @ProtonVPN.

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All systems are operational

Past Incidents

Sunday 21st July 2019

Proton maintenance

We are performing some maintenance on our storage systems this Sunday between 12-2PM Geneva time which may result in intermittent downtime of some number of minutes for certain users.

Sunday 7th July 2019

Part of the Swiss Secure Core is currently unavailable

Part of the Swiss Secure Core is currently unavailable due to networking issues. The incident is being investigated.

Friday 5th July 2019

ProtonMail Website Connectivity issues to protonmail.com

Due to an issue with one of our upstream DDoS protection providers, a very small percentage of users were unable to reach protonmail.com for several hours. The upstream provider has identified and fixed the issue. They are also working on making improvements to prevent this from happening again.

Thank you for your understanding.

Monday 1st July 2019

VPN Service ProtonVPN reboot campaign

To ensure an optimal security level for our users, we are going to perform a reboot campaign on our ProtonVPN servers. Servers will reboot with downtime of approximately 5 minutes/ server. This means users will be gradually disconnected from the respective server.

There should be no issues with reconnecting after the reboot. However, if you're encountering issues reconnecting to the desired server, please contact us at https://protonvpn.com/support-form

We apologize for the inconvenience and we thank you for your understanding. The ProtonVPN Team

Saturday 15th June 2019

VPN Service ProtonVPN Australia Server Maintenance

Due to some work on our Australia servers, there may be connectivity issues where users are unable to connect to Australia servers. If you experience this problem, we recommend trying to connect manually to different Australia servers as manual connection may work while auto/quick connect could encounter issues. We expect this issue to be corrected by Monday at the latest.

Friday 10th May 2019

Accounts temporarily unavailable

Some user accounts are currently unavailable due to a back-end issue. Our engineering team is currently checking into the issue and will update as soon as we have more information.

Monday 29th April 2019

ProtonVPN Russian servers shut down for maintenance

Today, starting at 8:00 UTC the ProtonVPN Russian servers will be shut down for up to 48 hours to perform some necessary maintenance operations. Service on the Russian servers will resume as soon as the scheduled maintenance is over. Other servers will not be affected.

We apologize for the inconvenience and we thank you for your understanding.

If you have questions or encounter issues with the other ProtonVPN servers, please don't hesitate to contact us at protonvpn.com/support-form

Regards, The ProtonVPN Team