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This site shows the current status of ProtonMail and ProtonVPN services.

For more additional information, follow us on Twitter: @ProtonMail & @ProtonVPN.

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All systems are operational
Scheduled Maintenance
Upstream datacenter migration

One of our provider in US will perform a datacenter migration during the dates of 17-20 December (causing downtime for exits US-NJ#5-8 and US-NY#9-12) and 26-31 December (causing downtime for exits US-WA#9-12 and US-WA#13-16). We apologize for the inconvenience.

Past Incidents

Monday 26th August 2019

Regular VPN Servers Short IKEv2 interruptions

In order to deploy across all ProtonVPN exits a major stability improvement to IKEv2 connectivity, small network interruption might happen on each exit for few seconds/minutes. We apologize for the inconvenience.

Monday 19th August 2019

Partial Outage

There is a partial outage of ProtonMail and ProtonVPN impacting a significant fraction of users globally. Our engineering team is currently investigating and working on the issue and we will report back when we have more information.

ProtonVPN Website ProtonVPN website issues

We've been reported about some issues affecting the ProtonVPN website and download of application functionality. Our infrastructure team is investigating.

Friday 16th August 2019

Proton Storage issue impacting certain users

A failure on one of Proton's backend storage devices is making the service unavailable for some users. We have identified the issue and are working on a fix.

Tuesday 13th August 2019

Regular VPN Servers ProtonVPN German servers intervention

Due to an upstream server intervention the ProtonVPN German servers DE#1-4 will be unavailable today for 3 hours starting at 10:00 CEST.

Sunday 21st July 2019

Proton maintenance

We are performing some maintenance on our storage systems this Sunday between 12-2PM Geneva time which may result in intermittent downtime of some number of minutes for certain users.

Sunday 7th July 2019

Part of the Swiss Secure Core is currently unavailable

Part of the Swiss Secure Core is currently unavailable due to networking issues. The incident is being investigated.

Friday 5th July 2019

ProtonMail Website Connectivity issues to protonmail.com

Due to an issue with one of our upstream DDoS protection providers, a very small percentage of users were unable to reach protonmail.com for several hours. The upstream provider has identified and fixed the issue. They are also working on making improvements to prevent this from happening again.

Thank you for your understanding.

Monday 1st July 2019

Regular VPN Servers ProtonVPN reboot campaign

To ensure an optimal security level for our users, we are going to perform a reboot campaign on our ProtonVPN servers. Servers will reboot with downtime of approximately 5 minutes/ server. This means users will be gradually disconnected from the respective server.

There should be no issues with reconnecting after the reboot. However, if you're encountering issues reconnecting to the desired server, please contact us at https://protonvpn.com/support-form

We apologize for the inconvenience and we thank you for your understanding. The ProtonVPN Team

Saturday 15th June 2019

Regular VPN Servers ProtonVPN Australia Server Maintenance

Due to some work on our Australia servers, there may be connectivity issues where users are unable to connect to Australia servers. If you experience this problem, we recommend trying to connect manually to different Australia servers as manual connection may work while auto/quick connect could encounter issues. We expect this issue to be corrected by Monday at the latest.