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Some systems are experiencing issues

Stickied Incidents

Tuesday 12th October 2021

Users may be experiencing difficulties accessing ProtonMail.

Users may be experiencing difficulties accessing ProtonMail. Our team is investigating this, and are working to bring our services back online ASAP. We’ll share updates on http://protonstatus.com as soon as we have more information. We apologize for the disruption.

Past Incidents

Tuesday 12th October 2021

Users may be experiencing difficulties accessing ProtonMail.

Users may be experiencing difficulties accessing ProtonMail. Our team is investigating this, and are working to bring our services back online ASAP. We’ll share updates on http://protonstatus.com as soon as we have more information. We apologize for the disruption.

Sunday 19th September 2021

Planned database intervention — sending emails will be delayed temporarily

We're conducting a short database intervention on Sunday, September 19th, 2021, between 9:00 - 9.30am GMT+2. During this time, sending emails will be delayed and you may be unable to use ProtonMail across all apps. The intervention should be complete within less than 15 minutes. We apologize for the inconvenience.

Tuesday 31st August 2021

Regular VPN Servers Users in New Zealand (NZ) may be unable to connect to local NZ servers

Users in New Zealand may face some issues connecting to local ProtonVPN servers. We are currently investigating the issue and will provide updates as soon as we have more information. In the meantime, please try to connect to servers in other countries. We apologize for the inconvenience.

Sunday 15th August 2021

Planned database intervention - you may be unable to access ProtonMail and Proton Calendar temporarily

We're conducting a short database intervention on Sunday, August 15th, 2021, between 8:30 - 9:00am GMT+2. During this time, you will be unable to access Proton services (specifically ProtonMail inboxes and Proton Calendar across all apps). The intervention should be complete within less than 20 minutes. We apologize for the inconvenience.