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This site shows the current status of Proton services.

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All systems are operational

Past Incidents

Tuesday 9th November 2021

Planned network intervention - some services may be impacted

We're conducting a network intervention on Tuesday, November 9th, 2021, between 10:00 - 10:30 pm GMT+2. During this time users may be unable to access their ProtonMail inboxes across all apps (web and mobile). We apologize for the inconvenience and will share updates as soon as the intervention is complete.

Regular VPN Servers Global ProtonVPN infrastructure reboot campaign

For the next few weeks, as part of our continuous effort to maintain the optimal performance and security of our servers, we will be performing an upgrade and reboot campaign of all our VPN servers. This will require each VPN server exit to be set into maintenance mode for brief periods of time. We apologise for the inconvenience, and will share updates once the upgrade campaign is complete.

Wednesday 27th October 2021

Regular VPN Servers Planned server maintenance on ProtonVPN servers in NY, USA

In order to provide higher quality service to our users and allow us to include new infrastructure upgrades on our servers in this location, we're conducting short maintenance that includes several servers in the New York area on 27/10/2021, starting at 14:00 GMT +2. Once the upgrade is complete we will update the status of this outage. We apologize for the inconvenience.

Thursday 21st October 2021

Planned network intervention - some services may be impacted

We're conducting a network intervention on Thursday, October 21st, 2021, between 9:00 - 11:00am GMT+2. During this time:

  • Sending and receiving emails via ProtonMail may be delayed across all apps
  • Users may experience errors when making payments for a Proton subscription

We apologize for the inconvenience and will share updates as soon as the intervention is complete.

Tuesday 12th October 2021

Users may be experiencing difficulties accessing ProtonMail.

Users may be experiencing difficulties accessing ProtonMail. Our team is investigating this, and are working to bring our services back online ASAP. We’ll share updates on http://protonstatus.com as soon as we have more information. We apologize for the disruption.

Sunday 19th September 2021

Planned database intervention — sending emails will be delayed temporarily

We're conducting a short database intervention on Sunday, September 19th, 2021, between 9:00 - 9.30am GMT+2. During this time, sending emails will be delayed and you may be unable to use ProtonMail across all apps. The intervention should be complete within less than 15 minutes. We apologize for the inconvenience.

Tuesday 31st August 2021

Regular VPN Servers Users in New Zealand (NZ) may be unable to connect to local NZ servers

Users in New Zealand may face some issues connecting to local ProtonVPN servers. We are currently investigating the issue and will provide updates as soon as we have more information. In the meantime, please try to connect to servers in other countries. We apologize for the inconvenience.