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This site shows the current status of ProtonMail and ProtonVPN services.

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Some systems are experiencing issues

Past Incidents

Sunday 19th September 2021

Planned database intervention — sending emails will be delayed temporarily

We're conducting a short database intervention on Sunday, September 19th, 2021, between 9:00 - 9.30am GMT+2. During this time, sending emails will be delayed and you may be unable to use ProtonMail across all apps. The intervention should be complete within less than 15 minutes. We apologize for the inconvenience.

Tuesday 31st August 2021

Regular VPN Servers Users in New Zealand (NZ) may be unable to connect to local NZ servers

Users in New Zealand may face some issues connecting to local ProtonVPN servers. We are currently investigating the issue and will provide updates as soon as we have more information. In the meantime, please try to connect to servers in other countries. We apologize for the inconvenience.

Sunday 15th August 2021

Planned database intervention - you may be unable to access ProtonMail and Proton Calendar temporarily

We're conducting a short database intervention on Sunday, August 15th, 2021, between 8:30 - 9:00am GMT+2. During this time, you will be unable to access Proton services (specifically ProtonMail inboxes and Proton Calendar across all apps). The intervention should be complete within less than 20 minutes. We apologize for the inconvenience.

Tuesday 29th June 2021

Regular VPN Servers ProtonVPN servers in Ukraine displaying incorrect IP geolocation

We're aware of some geolocation inconsistencies affecting our newly deployed servers in Ukraine and we are actively working with these GeoIP services into correcting this information on their end. It may take a few days for this information to propagate across all major services. We apologize for the inconvenience and we thank you for your patience.

Sunday 27th June 2021

Planned database intervention - users will be unable to access Proton services temporarily

We're conducting a short database intervention on Sunday, June 27th, 2021, between 8:30 - 9:00am GMT+2. During this time, users will be unable to access Proton services (including ProtonMail inboxes and ProtonVPN, Proton Calendar and Proton Drive apps) for about 20 minutes. We apologize for the inconvenience.

Monday 21st June 2021

Regular VPN Servers ProtonVPN Servers in Switzerland currently unavailable

The ProtonVPN Servers in Switzerland are currently unavailable (impacting also Secure Core Servers from Switzerland). We are currently investigating the issue and will provide updates as soon as we have more information. We apologize for the inconvenience.