We are experiencing notable network performance issues in the ProtonVPN servers in Mexico. We're investigating and working to restore the situation as soon as possible. We apologize for the inconvenience.
Due to an upstream hardware issue in the ProtonVPN servers in Greece they are currently under maintenance. We are in contact with the upstream provider in order to get the problem fixed as soon as possible. We apologize for the inconvenience.
Regular VPN ServersProtonVPN South African server network issues
Due to an upstream network issue by the provider of the ProtonVPN servers in South Africa, the servers are currently not available. We are in contact with the support to restore the situation as fast as possible. We apologize for the inconvenience.
Regular VPN ServersProtonVPN major infrastructure upgrade
As part of a major infrastructure upgrade to all ProtonVPN servers, for the next weeks, in a progressive way, some group of ProtonVPN servers will be each time in maintenance mode and unavailable for some hours in order for the upgrade to be applied. We are sorry for the inconvenience. This upgrade will pave the way for major new functionalities to be unveiled in the upcoming months.
Due to an upstream network provider outage part of ProtonVPN servers in The Netherlands are currently unavailable. We are in contact with the provider to have this problem resolved as soon as possible. We apologize for the inconvenience.
Android < 5.0 clients no longer supported and Windows 7 issues for ProtonVPN and ProtonMail clients
We have upgraded the security of our APIs. As a result, devices running Android versions older than 5.0 may no longer be able to use the ProtonMail or ProtonVPN app. Additionally, Windows 7 users running ProtonVPN apps earlier than 1.12 should update the app to the latest version.
Thursday 26th March 2020
Streaming ServicesProtonVPN streaming in the UK currently affected
Due to an upstream provider hardware failure, part of the usually supported streaming services in UK are currently not available, in particular Netflix. We apologize for the inconvenience, and we are working in order to restore the service as soon as possible.
ProtonVPN ClientsProtonVPN Windows and macOS client upgrading infrastructure non operative
The automatic upgrading system of ProtonVPN Windows and macOS clients is currently not operative. This does not impact regular usage of the clients. While we're investigating the issue, updates can directly be downloaded from the website at https://protonvpn.com/download