We are experiencing technical difficulties with some of the US streaming services. Our team is already investigating and working on providing the best streaming experience for our users via ProtonVPN. In the meantime, we suggest checking and perform the steps from our streaming troubleshooting guide https://protonvpn.com/support/streaming-troubleshooting-guide;

We apologize for the inconvenience!

The ProtonVPN Mexican servers are currently unavailable due to a technical issue with the upstream datacenter in Mexico. We are working with the upstream support to get the status resolved as soon as possible. We apologize for the inconvenience.

Due to a technical issue with the upstream datacenter for ProtonVPN servers in parts of South America, some of the servers are currently unavailable. Affected countries include Argentina, Chile, Colombia, and Peru. We are investigating the situation and hope to restore the service soon. We apologize for the inconvenience.

We are currently experiencing some ongoing technical issues with part of the UK streaming services. The services which are non-operational include Netflix UK, Amazon Prime UK, NowTV, ITV, Channel4, Disney+ UK.

We apologize for the inconvenience. We are working on resolving this issue as soon as possible.

Due to a technical issue with the upstream datacenter for ProtonVPN servers in Denmark part of our servers are currently unavailable. We are working with the provider to resolve the situation. We apologize for the inconvenience.

Due to a necessary intervention on a component of the streaming infrastructure in Germany, streaming services in Germany might be interrupted for few minutes today around 11:00 CET. We apologize for the inconvenience.

Following political events in Tanzania, ProtonVPN servers in South Africa are currently overloaded. We are presently working towards provisioning more capacity in the region. If this is a possibility we advise users to use any other available server.

Due to a bug in the payment/accounting infrastructure of the Proton API, some users who are trying to upgrade their plan might see the operation as not successful. The problem has been identified and a fix is going to be applied as soon as possible. We apologize for the inconvenience.

In order to perform a network intervention in our Swiss datacenters, part of our ProtonVPN servers in Switzerland are currently in maintenance mode until tomorrow. We apologize for the inconvenience.

Following repetitive upstream networking issues with ProtonVPN servers in Taiwan, the servers are currently in maintenance mode, while upstream provider is investigating on a potential solution. At the same time we are working with other providers for having alternative servers in the same location. We apologize for the inconvenience.

Due to a technical issue in the upstream datacenter in Portugal, ProtonVPN servers in Portugal are currently unavailable. We are working with the upstream support to restore the situation as soon as possible.

We are investigating a networking performance issue affecting all our regular and secure core servers in Switzerland. We are trying to restore the situation as soon as possible.

There is an ongoing BGP hijacking incident impacting the ProtonMail network. Connectivity to all Proton services is being impacted to varying degrees. Telstra is announcing our 185.70.40.0/24 subnet without authorization.

User data is secure, but some users may have issues connecting to ProtonMail, and some incoming and outgoing emails will be delayed. We have contacted Telstra, but unfortunately because BGP has no verification nor safeguards, the fix must be made by Telstra (this is a critical flaw in BGP which runs the entire Internet).