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This site shows the current status of Proton services.

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All systems are operational

Past Incidents

Sunday 25th April 2021

Regular VPN Servers ProtonVPN servers in Turkey currently unavailable

The ProtonVPN servers in Turkey are currently unavailable. We are working with upstream support in order to solve the issue as soon as possible. We apologize for the inconvenience.

Tuesday 20th April 2021

ProtonVPN servers in Mexico currently unavailable

The ProtonVPN servers in Mexico are currently unavailable. We are working with upstream support in order to solve the issue as soon as possible. We apologize for the inconvenience.

Monday 19th April 2021

Regular VPN Servers ProtonVPN servers in Israel currently unavailable

The ProtonVPN servers in Israel are currently unavailable. We are working with upstream support in order to solve the issue as soon as possible. We apologize for the inconvenience.

Wednesday 14th April 2021

Streaming Services Temporary issues with streaming services in IT and FR

Users may experience temporary streaming issues with the supported streaming services by ProtonVPN in France and Germany. Our team already identified the issues, and working on resolving the same, as soon as possible. The services in FR and IT which you may experience problems with are Netflix, Amazon Prime, Disney+, DAZN, RaiTV.

We apologize for the inconvenience.

Friday 9th April 2021

Regular VPN Servers ProtonVPN free servers upgrade

In the next days all the Free servers (US, NL, JP) will be progressively set in maintenance mode for a limited time, in order to allow for an architectural upgrade that will improve the overall quality of service.

Wednesday 24th March 2021

Regular VPN Servers ProtonVPN servers in Mexico currently unavailable

The ProtonVPN servers in Mexico are currently unavailable. We are working with upstream support in order to solve the issue as soon as possible. We apologize for the inconvenience.

Sunday 21st March 2021

Planned database intervention - users will be unable to access Proton services temporarily

We're conducting a short database intervention on Sunday, March 21st, 2021, between 6:30 - 7:00am GMT+1. During this time, users may temporarily be unable to access Proton services (including ProtonMail inboxes and ProtonVPN, Proton Calendar and Proton Drive apps) for about 10 minutes. We apologize for the inconvenience.

Thursday 18th March 2021

Migration of Swiss Secure Core Servers

We're migrating the Swiss Secure Servers to a new data center on Thursday, March 18th. This will occur between 6:00am - 3:00pm GMT+1. During this time:

  • All users will be able to connect via Swiss Secure Core servers normally
  • From 6:00 - 11:00am GMT+1, Swiss server exits CH#5, CH#6, CH#10, CH#11 will be unavailable. If you are a Basic Plan user of CH#10 or CH#11, please connect to Basic servers in nearby countries during this time.
  • From 12:00 - 3:00pm GMT+1, Swiss server exits CH#7, CH#8, CH#12, CH#13 will be unavailable.

We expect all Swiss server exits to be online and available as of 3:00pm GMT+1. We apologize for the inconvenience.

Saturday 13th March 2021

ProtonVPN servers in Turkey currently unavailable

The ProtonVPN servers in Turkey are currently unavailable. We are working with upstream support in order to solve the issue as soon as possible. We apologize for the inconvenience.

ProtonMail Mobile Apps Apple push notifications are delayed

Apple push notifications are currently delayed. We are investigating the cause.

Sunday 7th March 2021

Database intervention

Mailboxes for some users are temporarily unavailable while a short database intervention occurs. We expect to be fully back online in less than 10 minutes.

Tuesday 2nd March 2021

ProtonVPN servers in South America in maintenance mode

Due to a technical networking issue with the upstream provider for ProtonVPN servers in parts of South America, some of the servers are currently unavailable. Affected countries include Argentina, Chile, Colombia, and Peru. We are working with the upstream provider to restore the service as soon as possible. We apologize for the inconvenience.

Monday 22nd February 2021

Streaming Services Technical difficulties with streaming services in IN, JP, and IT.

We are experiencing a partial outage with the supported streaming services in IN, JP, and IT. The services which you may experience problems with are Netflix, Amazon Prime, Disney+, Hotstar.

We apologize for the inconvenience. Our team is working on resolving this issue as soon as possible.

Thursday 11th February 2021

ProtonVPN servers in Argentina in maintenance mode

Due to a networking issue in the upstream provider for the ProtonVPN servers in Argentina these servers are currently in maintenance mode to allow for the situation to be resolved. We apologize for the inconvenience.

Thursday 4th February 2021

Bitcoin payments may be delayed

Verification of bitcoin payments may be delayed due to upstream issues.