Regular VPN ServersProtonVPN servers in Ukraine displaying incorrect IP geolocation
We're aware of some geolocation inconsistencies affecting our newly deployed servers in Ukraine and we are actively working with these GeoIP services into correcting this information on their end. It may take a few days for this information to propagate across all major services. We apologize for the inconvenience and we thank you for your patience.
Planned database intervention - users will be unable to access Proton services temporarily
We're conducting a short database intervention on Sunday, June 27th, 2021, between 8:30 - 9:00am GMT+2. During this time, users will be unable to access Proton services (including ProtonMail inboxes and ProtonVPN, Proton Calendar and Proton Drive apps) for about 20 minutes. We apologize for the inconvenience.
Regular VPN ServersProtonVPN Servers in Switzerland currently unavailable
The ProtonVPN Servers in Switzerland are currently unavailable (impacting also Secure Core Servers from Switzerland). We are currently investigating the issue and will provide updates as soon as we have more information. We apologize for the inconvenience.
Regular VPN ServersProtonVPN servers in Ukraine under maintenance
The ProtonVPN servers in Ukraine are currently in maintenance mode, as we are in the process of changing the upstream provider, in order to provide higher quality to our users and to allow us to include new infrastructure upgrades on our servers in this location.
We will post an update as soon as the new servers will be operative.
In the next days all the various paid ProtonVPN servers will be temporary in maintenance mode for a short period in order to allow us performing a major infrastructure upgrade paving the way for overall increased performance and efficiency of the ProtonVPN infrastructure. We apologize for the occasional inconvenience.
Sunday 25th April 2021
Regular VPN ServersProtonVPN servers in Turkey currently unavailable
The ProtonVPN servers in Turkey are currently unavailable. We are working with upstream support in order to solve the issue as soon as possible. We apologize for the inconvenience.
Streaming ServicesTemporary issues with streaming services in IT and FR
Users may experience temporary streaming issues with the supported streaming services by ProtonVPN in France and Germany. Our team already identified the issues, and working on resolving the same, as soon as possible.
The services in FR and IT which you may experience problems with are Netflix, Amazon Prime, Disney+, DAZN, RaiTV.
In the next days all the Free servers (US, NL, JP) will be progressively set in maintenance mode for a limited time, in order to allow for an architectural upgrade that will improve the overall quality of service.