Back to protonmail.com logo

This site shows the current status of Proton services.

For more additional information, follow us on Twitter: @ProtonSupport.

This site does not update in real time so information may be delayed. Refresh to get the latest status.
All systems are operational

Past Incidents

Sunday 15th August 2021

Planned database intervention - you may be unable to access ProtonMail and Proton Calendar temporarily

We're conducting a short database intervention on Sunday, August 15th, 2021, between 8:30 - 9:00am GMT+2. During this time, you will be unable to access Proton services (specifically ProtonMail inboxes and Proton Calendar across all apps). The intervention should be complete within less than 20 minutes. We apologize for the inconvenience.

Tuesday 29th June 2021

Regular VPN Servers ProtonVPN servers in Ukraine displaying incorrect IP geolocation

We're aware of some geolocation inconsistencies affecting our newly deployed servers in Ukraine and we are actively working with these GeoIP services into correcting this information on their end. It may take a few days for this information to propagate across all major services. We apologize for the inconvenience and we thank you for your patience.

Sunday 27th June 2021

Planned database intervention - users will be unable to access Proton services temporarily

We're conducting a short database intervention on Sunday, June 27th, 2021, between 8:30 - 9:00am GMT+2. During this time, users will be unable to access Proton services (including ProtonMail inboxes and ProtonVPN, Proton Calendar and Proton Drive apps) for about 20 minutes. We apologize for the inconvenience.

Monday 21st June 2021

Regular VPN Servers ProtonVPN Servers in Switzerland currently unavailable

The ProtonVPN Servers in Switzerland are currently unavailable (impacting also Secure Core Servers from Switzerland). We are currently investigating the issue and will provide updates as soon as we have more information. We apologize for the inconvenience.

Thursday 27th May 2021

Regular VPN Servers ProtonVPN servers in Ukraine under maintenance

The ProtonVPN servers in Ukraine are currently in maintenance mode, as we are in the process of changing the upstream provider, in order to provide higher quality to our users and to allow us to include new infrastructure upgrades on our servers in this location. We will post an update as soon as the new servers will be operative.

Tuesday 18th May 2021

Global ProtonVPN infrastructure upgrade campaign

In the next days all the various paid ProtonVPN servers will be temporary in maintenance mode for a short period in order to allow us performing a major infrastructure upgrade paving the way for overall increased performance and efficiency of the ProtonVPN infrastructure. We apologize for the occasional inconvenience.