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Proton API issues Monday 27th April 2020 16:14:43


We are experiencing some issues on the Proton API which are causing troubles in several Proton components and services. We are currently investigating, and apologize for the inconvenience.

We have fully restored services. There was a longer than usual time required to restore services for ProtonMail Bridge, and we apologize for that. If you continue to experience issues, please get in touch with our support team here: https://protonmail.com/support-form

We had technical issues earlier this morning with our backend infrastructure which made the service inaccessible for some users. We have now restored services for all applications except for ProtonMail Bridge, and we are working on restoring services for Bridge as soon as possible. All emails sent or received have been queued and no data was lost, although there may be some delays in email delivery. We apologize for the inconvenience and will be making additional changes to prevent this type of issue in the future.