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Authentication issue for ProtonVPN iOS (IKEv2) and macOS clients Tuesday 23rd June 2020 16:54:00


We have been reported about authentication issues mainly affecting iOS (IKEv2-protocol) and macOS ProtonVPN client authentication. We are currently investigating the malfunctionment and trying to restore the service as soon as possible.

Backend performance limits leading to these authentication issues have been identified and addressed. We are monitoring the situation to make sure this is not happening again. We apologize for the inconvenience.